Reporting A Crime
MAIN GUIDELINES:
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- CALL 9-1-1 with any “Crime in Progress” or Priority 1 or 2 situation – stabbing, shooting, major disturbance. “Crime in Progress” defined: you are a victim or witness to a crime happening at that moment.
- If a crime is happening at your home and you’re out of the Dallas area, call 214-744-4444 to reach Dallas 9-1-1
- For crimes that have occurred but you’re unsure when it happened or did not see it happen, please report the crime online at dallaspolice.net.
- CALL 9-1-1 with any “Crime in Progress” or Priority 1 or 2 situation – stabbing, shooting, major disturbance. “Crime in Progress” defined: you are a victim or witness to a crime happening at that moment.
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Effective July 3, 2023, the Dallas Police Department (DPD) began requiring online reporting of certain non-emergency offenses through the Dallas Police Online Reporting System.
When in doubt, call 9-1-1. See a suspicious person, auto or incident? Call 9-1-1. If you can obtain detailed descriptions and license numbers safely, please provide this info as well.
HOW THE FOREST HILLS SECURITY PROGRAM INTERACTS WITH THESE PROCESSES:
As of February 2024, FHSP has ENP (Extended Neighborhood Patrol) 65 hours per week, with coverage Monday thru Sunday.
If there is a crime in progress and 9-1-1 has been called, an FHSP ENP officer will respond to the call IF ON PATROL AT THAT TIME. If ENP officers are NOT ON PATROL AT THAT TIME, Dallas Police will respond to the call. If a crime report is filed, you will receive a “case number.”
If an online report is made, the Dallas Police Department has stated that the investigative process is the same as if an officer took the report at the incident scene. The FHSP ENP Patrol are NOT assigned to these investigative processes; all investigations are handled by the Dallas Police Department.
Please note this may include receiving a call from an investigator and/or request to participate in a video chat utilizing Microsoft Teams (DPD can assist in understanding how to access this video chat platform) and inform you of the next steps.
FAQs
Q1: “I’m not sure if I should use 9-1-1 or the online reporting tool. What do I do?”
A1: When in doubt, call 9-1-1.
Q2: “I have a handicap, disability or lack internet/computer access. What do I do?”
A2: Call 9-1-1. An operator will be able to further assist.
Q3: “I have been given a crime report “case number.” How is the case investigated/resolved?”
A3: The Dallas Police Department is required to follow up and provide information as to the status and/or resolution of the crime reported.
Should you have questions about this investigative process or are unable to get a satisfactory status update, you can request a call or visit from an FHSP ENP officer by e-mailing the following information to crimewatch@
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- The Case Number
- Your Full Name
- Your Address
- Best phone number to reach you
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